Tag: plesk

Error: The monit service does not respond. Refer to Parallels technical support for help.

I have Plesk 12 installed on a machine running CentOS 6, but I am not able to start Watchdog due to the following error message: Error: The monit service does not respond. Refer to Parallels technical support for help. It seems that the monitrc template is using a log location which doesn’t exist and therefor […]

Plesk: Unable to connect to database: saved admin password is incorrect

Symptom: Not able to log in to Plesk Panel. The following MySQL error is shown instead of the login screen: ERROR: PleskFatalException Unable to connect to database: saved admin password is incorrect. 0: common_func.php3:150     psaerror(string ‘Unable to connect to database: saved admin password is incorrect.’) 1: auth.php3:107 ERROR: PleskFatalException Unable to connect to database: […]

Plesk: After upgrade to Plesk 10, www prefix is not working anymore

Since Plesk 10.x the domain-handling is changed, if your Apache configuration is not configured correctly the default plesk page will be shown when you browse to your domain with the www prefix. The resolution for this problem is that you have to add a CNAME record and reconfigure the Apache configuration for your domain(s). I […]

Plesk: How to switch from Qmail to Postfix and vice versa

There are two MTA that are supported by Plesk since version 9: – Qmail – Postfix You can change the MTA using the autoinstaller script of Plesk: # /usr/local/psa/bin/autoinstaller On the 4th page select the currently installed Plesk version. Disable all other applications. On the Main components list page select the MTA you want to […]

Plesk: 500 – Internal Server Error

Probably you just have tried to login to Plesk and got the following message: 500 – Internal Server Error The easiest way is to check the log file of Plesk: # cat /var/log/sw-cp-server/error_log If you couldn’t find any strange messages (except the SSL warnings, those are known) then you can try the following, it will […]

Plesk FTP not working: 421 Service not available, remote server has closed connection

When you have Plesk running on your server and FTP is not working because of the following error message: 421 Service not available, remote server has closed connection Then probably the hostname is not set up correctly. Please run the following command, you should get ‘unknown host’: # ping `hostname` If this is case, please […]

IIS: Cannot read configuration file due to insufficient permissions

Normally I don’t work with Windows Servers and/or IIS, but sometimes you don’t have any other option. I couldn’t access the web files, it was displaying an ‘500 – Internal server error‘ error. The more detailed error showed me the following: Cannot read configuration file due to insufficient permissions After Googling, searching, trying and again […]

Cannot access Plesk login page

After the installation / upgrade of Plesk you can access the Plesk Control Panel via URL: https://your-domain.com:8443 or https://your-servers-IP:8443 but probably you get redirected to https://incorrect-url:8443/relay This is caused by a misconfiguration of your hostname on your server. You can solve this by running the following command as root: # /usr/share/plesk-billing/update-hostname –new-hostname <Your server IP> […]

Starting Plesk failed after upgrade to Plesk 10.2.0

I have seen a lot of topics about failing Plesk to start after upgrading to 10.2.0. I have got the same problem, the error message was: Restarting SWsoft control panels server…Duplicate config variable in conditional 1 global/SERVERsocket==:8443: fastcgi.server 2011-04-17 17:44:02: (configfile.c.838) source: /usr/share/sw-cp-server/applications-conf.sh line: 103 pos: 14 parser failed somehow near here: (EOL) 2011-04-17 17:44:02: […]

Webmail is showing the default plesk page

After upgrading Plesk 9.x to Plesk 10.0.0 / Plesk 10.0.1 webmail is not working anymore. When entering http://webmail.domain.tld the default Plesk page is showing. Here is a simple workaround, please note that you need root access on your server. Run the Plesk installation script in repair mode, replace pp10.9.0-bootstrapper with your own version. This will […]

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